Shipping policy
Welcome to Monro Adventure! We value your trust and strive to provide you with the best shopping experience possible. Please review our shipping policy to ensure clarity and a smooth shopping experience.
1. Orders and Payments
1.1. Order Processing
Orders are processed within 1 business day of receiving payment.
Orders placed on weekends or public holidays will be processed on the next business day.
1.2. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
- PayPal
- Shopify Payments
- Klarna
1.3. Order Confirmation
Once your order is placed, you will receive an email confirmation with order details.
If you do not receive a confirmation email within 24 hours, please contact us at info@monrodesignstudio.com.
2. Shipping Policy
2.1. Shipping Options
We offer the following shipping options:
- Free worldwide shipping.
- Duties & Taxes included, effective for all orders placed from 3rd August 2026 onwards.
- Estimated delivery time of 1 to 2 business days for UK
- Estimated delivery time of 2 to 3 business days for US
- Estimated delivery time of 3 to 8 business days for Rest of World
2.2. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email.
Use the tracking number to monitor your shipment’s progress.
3. Returns and Refunds
For details on our Returns and Refunds policy, please visit our Returns and Refunds page.
4. Cancellations and Modifications
To request a cancellation or modification, contact us immediately at info@monrodesignstudio.com.
5. Customer Support
For any questions or concerns, our support team is here to help.
Email: info@monrodesignstudio.com
6. Privacy and Security
We prioritize your privacy and security. Please refer to our Privacy Policy for details on how we handle your information.Our website uses SSL encryption to protect your data.
7. Terms and Conditions
By shopping with us, you agree to our Terms and Conditions.We reserve the right to update this policy at any time without prior notice. Please check this page regularly for updates.
Thank you for choosing Monro Adventure! We appreciate your business and look forward to serving you.