Shipping policy

Welcome to Monro Adventure! We value your trust and strive to provide you with the best shopping experience possible. Please review our shopping policy to ensure clarity and a smooth shopping experience.

1. Orders and Payments

1.1. Order Processing

Orders are processed within 1 business day of receiving payment.

Orders placed on weekends or public holidays will be processed on the next business day.

1.2. Payment Methods

We accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, American Express, etc.)
PayPal
Shopify Payments
Klarna

All payments are securely processed to protect your personal and financial information.

1.3. Order Confirmation

Once your order is placed, you will receive an email confirmation with order details.

If you do not receive a confirmation email within 24 hours, please contact us at info@monrodesignstudio.com.

2. Shipping Policy

2.1. Shipping Options

We offer the following shipping options:

Standard Shipping: Estimated delivery time of 1 to 2 business days for UK
Standard Shipping: Estimated delivery time of 2 to 3 business days for US
Standard Shipping: Estimated delivery time of 3 to 8 business days for Rest of World
Free Shipping: Available on orders over £50.

2.2. Shipping Fees

Shipping fees are calculated at checkout based on the selected shipping method and delivery location.

2.3. International Shipping

Customers are responsible for any customs duties or import taxes imposed by their country.

We ship internationally to select countries. Additional customs fees or taxes may apply.

2.4. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.

Use the tracking number to monitor your shipment’s progress.

3. Returns and Refunds

For details on our Returns and Refunds policy, please visit our Returns and Refunds page.

4. Cancellations and Modifications

To request a cancellation or modification, contact us immediately at info@monrodesignstudio.com.

5. Customer Support

For any questions or concerns, our support team is here to help.

Email: info@monrodesignstudio.com

6. Privacy and Security

We prioritize your privacy and security. Please refer to our Privacy Policy for details on how we handle your information.

Our website uses SSL encryption to protect your data.

7. Terms and Conditions

By shopping with us, you agree to our Terms and Conditions.

We reserve the right to update this policy at any time without prior notice. Please check this page regularly for updates.

Thank you for choosing Monro Adventure! We appreciate your business and look forward to serving you.